Is Help Scout down right now?

Operational. Help Scout is operating normally right now.

• Current status: Operational
• 90-day uptime: 91.11%
• Recent incidents tracked: 6

About Help Scout

Customer support inbox and help desk

Recent Help Scout incidents

• Mailbox counts — Resolved (2026-08-31)
• App Access Issues — Resolved (2026-08-18)
• Beacon Issues — Resolved (2026-08-14)
• SLA issues — Resolved (2026-08-13)
• Automatic Workflows not running — Resolved (2026-07-06)
• Global Search Slowness — Resolved (2026-06-17)

How 60SecMonitor monitors Help Scout

60SecMonitor verifies Help Scout's status across multiple independent sources — official status feeds, multi-region synthetic probes, and community signals — and only confirms an incident when several agree.

Frequently asked questions

Is Help Scout down right now?

Help Scout is operating normally right now. 60SecMonitor verifies Help Scout's status across multiple independent sources, not just the vendor's own status page.

What is Help Scout's recent uptime?

Help Scout has had 91.11% uptime over the last 90 days as observed by 60SecMonitor.

How does 60SecMonitor monitor Help Scout?

60SecMonitor cross-checks Help Scout against multiple independent signals — official status feeds, multi-region synthetic probes, and community reports — and only confirms an incident when several sources agree, which cuts false alarms and surfaces real outages faster.