Is Help Scout down right now?

No — Help Scout is operating normally.

• Current status: Operational
• 90-day uptime: 91.11%

Recent Help Scout incidents

• Mailbox counts — Resolved (2026-08-31)
• App Access Issues — Resolved (2026-08-18)
• Beacon Issues — Resolved (2026-08-14)
• SLA issues — Resolved (2026-08-13)
• Automatic Workflows not running — Resolved (2026-07-06)
• Global Search Slowness — Resolved (2026-06-17)

Frequently asked questions

Is Help Scout down right now?

No — Help Scout is operating normally. 60SecMonitor verifies this across multiple independent sources, not just the vendor's own status page.

What is Help Scout's recent uptime?

Help Scout has had 91.11% uptime over the last 90 days as observed by 60SecMonitor.